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December 09, 2019

Bynder Receives Silver Best in Biz Award for Customer Service Department of the Year


Boston, Mass.—Dec. 9, 2019—Bynder, the global leader in digital asset management (DAM), is proud to announce it has been named a Silver winner at the 9th annual Best in Biz Awards in the Customer Service Department of the Year category.

The Best in Biz Awards is an independent business awards program recognizing impactful advancements across a variety of categories within the business sphere. The awards are judged by members of the press from top-tier publications like Forbes and The Wall Street Journal. The award recognizes the Bynder team for its holistic approach to B2B SaaS customer service, commitment to the user experience and a strong partnership with the product team.

At Bynder, exceptional customer service begins with understanding the key challenges marketers and creatives face today on both a micro- and macro-level. Bynder’s customer service team collaborates closely with each brand to understand their unique pain points.

“In a hyper-competitive industry, Bynder’s commitment to customer success is a key differentiator,” said Heidi Lasker, Bynder’s Vice President of Customer Success, Americas. “Our customers are the heart of our business – and we’re honored to be recognized by Best In Biz for our commitment to the customer experience and our customers’ success.”

Since 2011, Best in Biz Awards’ entrants have spanned the spectrum, from the most innovative local companies and start-ups to some of the most recognizable global brands. With more than 700 entries, the 9th annual program attracted a record number of entries from an impressive array of public and private companies of all sizes and spanning all geographic regions and industries in the U.S. and Canada.

For more information on the Best in Biz Awards, and a full list of 2019 winners, see here (category 5).

About Bynder

Bynder is the global leader in digital asset management (DAM), providing the most powerful and scalable SaaS solution for brand management. Recognized for its intuitive user experience, Bynder helps more than 1.7M brand managers at 4000 organizations, including Spotify, Puma and Icelandair, to create, share and organize the full lifecycle of their digital content in the cloud. Founded in 2013, Bynder has since grown to over 600 employees in seven offices around the globe, including the Netherlands, USA, Spain, UK and UAE. The company is backed by Insight Partners. For more information, visit www.bynder.com.