Bynder at the Forrester CX Summit EMEA
Customer experience is increasingly shaped by how effectively organizations create, manage, personalize, and activate content at scale across channels.
As complexity across channels, markets, and teams increases, leading brands are rethinking their content operations to enable faster execution, stronger brand consistency, and AI-ready workflows.
Join us at the Forrester CX Summit to explore how modern enterprises are building scalable content foundations that power end-to-end customer experiences.
Speaker session
From customers to champions: Customer satisfaction isn’t enough anymore
Luke Roberts,
Global Director, Digital Strategies & Growth Markets, Bynder
Customer satisfaction is no longer a differentiator. The brands leading in CX today are turning customer success into visible advocacy - trusted champions who influence peers, validate decisions, and strengthen brand credibility.
Join Luke Roberts from Bynder to explore how champion programs, recognition frameworks, and personalized engagement strategies help leading organizations build advocacy intentionally, not accidentally.
Booth
See how AI-powered DAM helps you deliver consistent, on-brand experiences at scale. Book a meeting to connect with our experts during the event to:
Get a personalized demo and discover how Bynder helps brands deliver exceptional content experiences across every digital touchpoint
Learn why Bynder was recognized as a Leader in the Forrester Wave: Digital Asset Management Systems, Q1 2026 report and what sets modern DAM apart
Explore our AI capabilities, including AI-powered search, automated metadata enrichment, generative AI workflows, and the emerging role of AI agents in content operations and customer experience
