Marketing resource management is a category of marketing software that allows companies to streamline, automate, and measure marketing operations so they can increase productivity, reduce time to market, and grow revenue faster. Companies of all sizes operating in every industry use marketing resource management to become better, faster and more economical in their marketing.
Marketing resource management modules include digital asset management, creative workflow, brand templates, brand guidelines, budgeting & planning, ROI tracking and CMS/e-commerce integration.
Whether the economy is booming or in crisis, it’s difficult to get approval for marketing investments. This is because marketing departments struggle day in, day out to prove the ROI of their marketing campaigns and, therefore, find it difficult to justify spending. It’s no surprise, then, that during an economic downturn marketing budgets are often the first to be cut. But even when times are good, investments are funneled into applications that are primarily focused on facilitating sales, and that bring an instant ROI.
It doesn’t help either that marketing departments are often seen as a “cost center”, meaning that major marketing investments are considered a burden. And let’s be honest, marketing resource management software (AKA marketing asset management or marketing content management) is an investment—one that could cost anything between €10,000 and €300,000 per year. It’s also difficult to prove the value of a marketing resource management solution, as the results are seen in the long-term compared to their sales counterparts. However, if used correctly, the cost savings will outweigh the IT investments in one to three years.
All marketing departments have a tried and tested way of working, and it’s natural that most marketeers are opposed to any operational changes, especially on a large scale. That’s why the implementation of a marketing resource management solution is often greeted with apprehension as MRM systems significantly change existing processes and structures. However, if implemented successfully, MRM will improve existing business processes, increase productivity and establish a more streamlined way of working.
The long-term benefits of implementing a marketing resource management solution can sometimes be overshadowed by human and financial costs involved. That’s why you need a business case to justify investing in an MRM system.
When building a business case for marketing resource management, it’s important to define the challenges your marketing department faces—whether you’re struggling to manage your ever-growing number of campaigns; you need more transparency in your budget allocations or you need to prove the value of your marketing investments. Later we’ll go into more detail about how an MRM solution improves marketing efficiency, but for now, here’s a general overview of how MRM solves the above challenges.
Planning and financial management modules empower marketing departments to improve planning and budgeting processes, and revenue management. This allows marketeers to allocate more resources to successful campaigns and stop underperforming ones.
Creative workflow modules enable marketeers to streamline the content creation process, improve accountability, and achieve a quicker time to market.
With digital asset management, companies can upload, store and manage their marketing materials, reuse existing content and improve brand management.
MRM solutions provide 24/7 access to marketing content, allowing users to order, print, and download assets directly.
MRM software helps organizations measure the creation time, cost, and performance of marketing collateral produced by internal departments or external agencies.
Your subscription cost will depend on how many users you have and the type of user. There are three user types, each with different rights and responsibilities:
Storage space can range from 50 GB to unlimited TB. As with the number of users, the more storage you have, the higher the subscription. There are two types of storage:
The price will depend on the number of modules you need. As you can imagine, the more modules you require, the higher the cost.
This is the cost associated with customizing the platform fully and integrating it with your company’s information system. The main factors that drive the cost of your configuration and setup fee are custom theming, import of media, the configuration of taxonomy, and API.
Once the environment is complete from a technical perspective, your vendor will train the project managers to ensure a successful implementation for all users. This includes support when launching the portal—user invites and imports—and project management and consultation (e.g. taxonomy setup, etc.).
After the solution has been implemented, most vendors provide training to help with the onboarding process. This includes personal demos, tutorial videos, and in-house implementation training.
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